Premium Handmade Crafts & Custom Artisan Gifts

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Privacy Policy

Data Collection and Processing

ProClarity Crafts collects and processes personal data in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws. We collect only the minimum necessary information to provide our services effectively.

Information We Collect

• Contact information (name, phone number, email address)
• Project specifications and requirements
• Communication records for customer service purposes
• Technical data for website functionality and security

How We Use Your Information

• To provide custom craft quotes and project consultation
• To communicate about your orders and projects
• To improve our services and customer experience
• To comply with legal obligations

Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may withdraw consent at any time. Contact us at [email protected] to exercise your rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Information

For privacy-related inquiries, contact our Data Protection Officer at [email protected] or +1 (415) 555-7842.

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Terms and Conditions

1. Agreement to Terms

By accessing and using ProClarity Crafts services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Custom Orders and Pricing

All custom orders require a detailed consultation and written agreement. Pricing is based on materials, complexity, and time requirements. A 50% deposit is required to begin work, with the balance due upon completion.

3. Delivery and Shipping

Delivery timeframes are estimates based on project complexity. We provide insured shipping within the continental United States. International shipping available upon request with additional charges.

4. Quality Guarantee

We guarantee the quality of our craftsmanship and materials. Structural defects are covered for the lifetime of the product. Finish warranties are valid for 5 years from delivery date.

5. Limitation of Liability

ProClarity Crafts' liability is limited to the value of the products purchased. We are not liable for indirect, consequential, or punitive damages.

6. Intellectual Property

Custom designs remain the intellectual property of ProClarity Crafts unless otherwise agreed in writing. Customers may not reproduce or distribute our proprietary designs.

7. Governing Law

These terms are governed by the laws of the State of California, United States.

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Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Your Cookie Preferences

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and set most browsers to prevent them from being placed.

Contact Information

For questions about our cookie policy, contact us at [email protected].

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DMCA Policy

Digital Millennium Copyright Act Notice

ProClarity Crafts respects the intellectual property rights of others and expects users of our services to do the same.

Copyright Infringement Claims

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location
• Your contact information (address, phone number, email address)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

Designated Agent

DMCA Agent
ProClarity Crafts
1847 Broadway Street
San Francisco, CA 94109
Email: [email protected]
Phone: +1 (415) 555-7842

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified by the DMCA.

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GDPR Compliance Documentation

General Data Protection Regulation Compliance

ProClarity Crafts is committed to protecting your personal data and respecting your privacy rights under the GDPR.

Lawful Basis for Processing

• Consent: For marketing communications and optional services
• Contract: For fulfilling custom orders and providing services
• Legitimate Interest: For website analytics and security
• Legal Obligation: For tax records and business compliance

Data Subject Rights

• Right of Access: Request access to your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law. Customer project data is retained for 7 years for warranty purposes.

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards such as standard contractual clauses or adequacy decisions.

Data Protection Officer

Contact our Data Protection Officer for any GDPR-related inquiries:
Email: [email protected]
Phone: +1 (415) 555-7842

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.